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The Creosote, this High-Performing Manager Who Destroys Your Business

One of the important factors of organization decline is the type of managers it recruits and promotes. Among them is what I call the ‘Creosote manager’, the one who kills life all around him to flourish. Creosote people populate just about every organization that I encounter and that have so much trouble innovating. Would there not then be a causal link?

In the face of disruption, don’t be customer oriented!

While his latest book - A Manager’s Guide to Disruptive Innovation - has just been published, Philippe Silberzahn agreed to answer a few questions for Knowledge@emlyon.